Warranty Policy

Liootrlamp provides a 2-year quality warranty for all our products listed on the website (bulbs are not included).

Within 2 years, if any installed product has quality issues, please send pictures and videos together with your order number and a detailed issue description to support@Liootrlamp.com. Our engineers will reply within 24 hours. (Note: Installation must be performed by a professional electrician. Issues caused by improper installation are not covered under this warranty.)

If the issue is caused by defective accessories, we will send free replacement parts to you. For other issues such as circuit problems or other complex faults, our engineers will help diagnose and resolve the problem, usually within 1–2 business days.

Note: Damages caused by improper use, intentional damage, or natural disasters are not covered by this warranty.

After the 2-year warranty period, replacement parts are still available; you only need to pay the shipping cost. We will also continue to provide technical support to help resolve any issues you may have.